Question: How do I place an order?
Answer: Easy, Fast, Safe. We accept Secure Credit Card processing. It's safe, fast, easy and guaranteed!
You simply browse through the item categories and click "add to cart" for the items you want. All items you order will appear on the right side of your screen and can been seen at all times while you are shopping. When you are finished, you can simply check out by clicking the "check out" button on the right side of your screen and entering in your credit card information or your email address if you are a member of paypal. |
Question: Are Credit Card Orders Safe?
Answer: Yes. They are completely safe and use a secure socket on-line connection for your protection. All orders
placed with a credit card come with a guarantee when you buy from us and your purchase is 100% guaranteed.
Magic360.COM is a registered and verified member of the credit card company. |
Question: Can I buy multiple items?
Answer: Yes. When you click "add to cart" the item will appear in your shopping cart on the right side of your screen and will have a quantity of "1". You can change the quantity to any number of the same item that you wish to order and you can continue browsing and adding items to your shopping cart. Our shopping cart is #1 in Technology and you can always see all your orders on the right side of your screen. When you are ready to check out, simply click the check out button on the right and your order will be processed and shipped! |
Question: I added an Item, but I dont want it, how can I remove it from my shopping cart?
Answer: Your full shopping cart always appearing on the right side of your screen. If you see an item you dont want, simply click the "X" to delete that item. You can also change quantities. The system will instantly update your totals. Your cart always appears visible on the right side of your screen. Its so easy! |
Question: If I purchase more than one quantity, will I pay extra in shipping costs?
Answer: No. When you order more than one item, you are charged the same single shipping charge as if you bought only
one! |
Question: If I use a credit card to buy multiple items will I be billed multiple shipping charges?
Answer: No. Our policy is to use combined shipping to save you shipping charges when ordering multiple items.
When your order is filled, you will pay only one shipping fee for any items that were ordered on the same
day to the same address.
Our policy is to reward our customers who order multiple items, so you will always only be charged ONE SHIPPING charge and combined shipping is always our policy! |
Question: Do you ship Internationally ?
Answer: We will ship ANYWHERE around the earth, to any country at all! We are a global supplier of magic.
We have shipped to Africa, Canada, Singapore, Hong Kong, Puerto Rico, Switzerland, Japan and everywhere! |
Question: How do I pay for International Shipping?
Answer: Just click and order any items you would like the same way as anyone does. When you pay for your order, we will
get a confirmation that you paid but your address is outside the United States. Shortly after, you will receive an automated
Credit Card Request of the additional monies due for shipping to your location. You just need to enter your name to accept
the additional charges to your location and we will ship out your order. If, for some reason, you don't like the shipping charges, we will credit you all your money back to your credit card. If you need a quote on shipping, you can ask our customer service department. |
Question: What if I find an item on another site or in a store for less money?
Answer: Our prices are set very reasonable and we can't check every site to see what everyone is doing.
Our policy is to very competitive prices. If, however, you do find a site with a similar item, please drop our customer service department an email to let us know. PRIOR to making any purchase, they may be able to match OR BEAT the competitions price for you! |
Question: I buy from another site, why should I use your site?
Answer: Simple, we have 100% satisfaction, 100% guarantee, a proven track record from customers,
we SHOW YOU ALL THE MAGIC 360 DEGREES IN ACTION and ALL THE PRODUCT DETAILS.
We have events, shows, tips, hints, service, carry new magic and we are like no other site, we are total magic,
we are magic 360! Still not convinced, or do you like some other features or pricing of another site,
LET US KNOW AND MAYBE WE CAN ACCOMMODATE YOU TOO, we want to attract
ALL MAGIC ENTHUSIASTS! |
Question: How do I give a Magic Tip or Get listed as a Magician on your site?
Answer: Go to Tips or Magicians and then click on the line where is says, submit a tip or add my name to Magicians List.
There is no cost to be listed as a Magician and we have over 1,000 unique customers who visit our site and that list is growing. |
Question: Some of the pictures are not showing up on my computer?
Answer: No problem! Just hit the [REFRESH] button on the top of your browser and they will appear! We have experienced some problems with different versions of web browser using AOL, Prodigy and some other providers and pictures sometimes not appearing. We are working to resolve this issue in our next web release. |
Question: I don't like sound and music, can I turn it off?
Answer: Yes. Under your browser settings there is a check box and if you uncheck the box no music or sound will
play. This feature is available in both Netscape and Internet Explorer. |
Question: How can I increase speed and what type of machine do you recommend using this site?
Answer: For fastest performance, we recommend using an internet connection speed of 56K or cable modem or DSL and a machine speed of at least 300MHZ, which 95 % of all people already have when accessing our site. Also, the first time you access our site, it will automatically optimize itself with your computer so that when you go back to visit our site again, it will run much faster as you visit again and again. We are receiving a large amount of people visiting and if our service gets bigger, we will also expand the hosting capabilities as needed over time. There are also times when a connection may be slow or have problems with a phone line, and in this case, the problem will be corrected as soon as possible. |
Question: Will I get paid to submit a tip or advice?
Answer: No. However, you may received a free gift if your advice or tip is used. |
Question: What if I never get my item?
Answer: Your order is usually filled quickly using credit card on-line ordering. However, some orders and
larger orders do take some time to pack and ship. If, however, you have waited and don't have your
item, then please contact us and we will trace the mailed package. Although over 99 % of our item arrive properly,
there is still a chance that the mailing system may have lost or improperly shipped an item. However, this is very rare.
In this rare case, however, we will GUARANTEE EVERYTHING 100% using mail insurance. |
Question: What if you are backordered on an item?
Answer: If any item is backordered, we will notify you and give you the option of waiting with an
estimated target date or to get a refund if you can't wait. However, this is very rare and over 90% of our items
are in stock at all times. |
Question: What if I ordered an item but don't like the item I received?
Answer: You may exchange any item at all as long as it is in original packaging and in new condition and the same
item we shipped to you. |
Question: What if my item arrives damaged?
Answer: We guarantee everything 100%, just send it back and we will give you a new one or file a claim with post office.
Please notify us before making any returns and please retain all original box, packaging and labels from the damaged package.
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